Question 1

How do I choose the right solar kit for my home in Kenya?

Accepted Answer

Choosing the right solar kit depends on your average monthly energy consumption in Kenya (kWh), your roof space, and whether you want to be completely off-grid or hybrid. We recommend starting with our Solar Quote tool for a personalized recommendation based on Kenyan power conditions.

Question 2

Do you offer professional installation services countrywide?

Accepted Answer

Yes! We have a network of certified installers across all 47 counties in Kenya. You can select 'Professional Installation' during checkout, and our team will coordinate with you.

Question 3

What is the warranty period for your products?

Accepted Answer

Warranties vary by product: Solar panels typically have a 25-year performance warranty, inverters 5-10 years, and lithium batteries 5-10 years. All warranties are honored locally in Kenya.

Question 4

How long does shipping take within Kenya?

Accepted Answer

For Nairobi and surrounding areas, we deliver within 24-48 hours. Regional deliveries to other parts of Kenya take 3-5 business days.

Question 5

What payment methods do you accept?

Accepted Answer

We accept M-Pesa, Local Credit/Debit Cards, Bank Transfers, and flexible financing options through our Kenyan banking partners.

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