Terms of Service
Last Updated: January 17, 2026
Important Notice
Please read these terms carefully before using our services. By accessing or using Sunleaf Technology Solutions' website and services, you agree to be legally bound by these Terms of Service. These terms apply to all users and customers within Kenya.
Additional Terms & Conditions
User Accounts
You are responsible for maintaining the confidentiality of your account credentials
You must provide accurate and complete information during registration
You must notify us immediately of any unauthorized account access
We reserve the right to suspend or terminate accounts that violate these terms
Intellectual Property
All content on our website is owned by Sunleaf Technology Solutions or licensed
You may not reproduce, distribute, or create derivative works without permission
Product images and specifications are property of respective manufacturers
Our trademarks and logos may not be used without written consent
Privacy & Data Protection
We collect and process personal data in accordance with Kenyan data protection laws
Your information is used solely for order processing and customer service
We do not sell or share your data with third parties except as required by law
See our Privacy Policy for detailed information on data handling
Delivery & Installation
Delivery timelines are estimates and may vary based on location
Free delivery applies to select areas within Nairobi
Installation services are provided by certified technicians
Customer must provide safe access to installation sites
Returns & Refunds
Products may be returned within 30 days if unopened and unused
Custom orders and installations are non-refundable
Refunds are processed within 14 business days of approval
Customer is responsible for return shipping costs except for defective products
Warranty & Support
Manufacturer warranties apply to all products
Extended warranty options available for purchase
Technical support available during business hours
Warranty claims must be submitted within the warranty period
Questions About Our Terms?
If you have any questions or concerns about these Terms of Service, our legal team is here to help.
Legal Inquiries
For legal mattersCustomer Support
For general questionsOffice Location: Sunleaf Technology Solutions Ltd, Nairobi, Kenya
Your Acceptance of These Terms
By using our website and services, you acknowledge that you have read these Terms of Service and agree to be bound by them. We reserve the right to update these terms at any time, and continued use of our services constitutes acceptance of any modifications.
Last updated: January 17, 2026